Terms & Conditions

1. Company Information

This website is operated by ADSTHETICS LTD. By using this website and placing an order, you agree to be bound by these Terms & Conditions.

Company Name: ADSTHETICS LTD
Registered Address: The Old Bakery, 90 Camden Road, Tunbridge Wells, England, TN1 2QP
Email: info@adstheticsretail.shop
Telephone: +44 7119 206 443

2. Pricing & Payments

All prices are shown in British Pounds (GBP) unless otherwise stated. Prices may be updated at any time without prior notice, but the price confirmed at checkout will apply to your order unless there is a clear pricing error.

Payment must be completed in full before an order is processed unless otherwise agreed in writing. We may accept secure online card payments and other payment methods displayed at checkout.

If a pricing error is identified before dispatch, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order.

3. Order Acceptance

Your order represents an offer to purchase products from us. An order is only accepted when we issue an order confirmation or begin preparing the order for dispatch.

We reserve the right to refuse or cancel an order where necessary, including where product availability changes, payment cannot be authorised, delivery details are incomplete, or the order cannot be fulfilled for operational reasons.

If an order is cancelled after payment has been taken, any applicable refund will be processed to the original payment method.

4. Shipping & Delivery

We deliver to the United Kingdom and selected European destinations, subject to service availability at checkout.

Delivery estimates are provided for guidance only and are not guaranteed. Processing and delivery times may vary depending on product type, order volume, courier schedules, customs clearance, and public holidays.

It is your responsibility to ensure that all delivery details are accurate and complete. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.

Risk in the products passes to you once the order has been delivered to the shipping address or collected by the recipient.

5. Returns & Refunds

Returns and refunds are handled in accordance with our published Returns Policy, which forms part of these Terms & Conditions.

Where a return is approved, items must be returned in accordance with the return instructions provided and in a condition suitable for inspection.

Refunds, where approved, are issued to the original payment method after the returned item has been received and reviewed. Original shipping charges may not be refundable unless required by law or stated otherwise in the applicable policy.

Certain items may not be eligible for return where they have been damaged after delivery, used, altered, or returned outside the relevant return period.

6. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or from the purchase or use of our products.

Our total liability for any claim relating to an order shall be limited to the amount paid for the specific product giving rise to the claim, except where liability cannot be limited by law.

Nothing in these Terms & Conditions limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded.

7. Dispute Resolution & Governing Law

We aim to resolve any concern quickly and fairly. If you have a complaint or dispute, please contact us directly first so that we may review the matter and propose a suitable resolution.

If a dispute cannot be resolved informally, the matter shall be governed by and interpreted in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, unless mandatory consumer law requires otherwise.

8. Contact Information

If you have any questions about these Terms & Conditions, please contact us using the details below.

ADSTHETICS LTD
The Old Bakery, 90 Camden Road, Tunbridge Wells, England, TN1 2QP
Email: info@adstheticsretail.shop
Telephone: +44 7119 206 443